As a vital part of the supply chain, your business can’t afford downtime due to malfunctioning scanners or outdated processes. SMG3’s transportation and logistics mobility solutions can keep your fleet connected and communicating in real-time so your workforce is prepared to deliver exactly what your customers need when they need it.
Timely delivery and accurate reporting are crucial to your operations. We can help you stay on top of it all with reliable real-time communication and data updates to track shipments, manage assets, and offer a smooth process for your customers. SMG3 provides:
Your team will be ready to handle fleet management with mobile scanners and printers, software, telematics, and vehicle inspection — all completely customized to your operations needs.
Create tech support tickets and monitor their progress. You can see escalation, communication, closure, and follow-up procedures, making it easy for you to communicate with our services team.
Easily track orders, view and pay invoices, all while concurrently reviewing lead times, shipping, and delivery information.
Find up-to-date manufacturer information on bug fixes, OS updates, security patches, and upgrades.
Learn more about your business with our customized metrics, assets, and inventory reports.
Order additional products from a pre-set list of previously purchased equipment online.
EDGE will create and manage RMA cases, including ticket initiation, shipping directions, and communication with all parties throughout the process.
Obtain a comprehensive list of your company’s assets by serial number, location, warranty information, and contract numbers. We even include spare pool units.
Is your mobile strategy hitting a dead end?
SMG3 can help your transportations and logistics operations run smoothly.
