When consumers are relying on you to deliver fresh, safe, delicious food to their favorite grocers, restaurants, or to their doorsteps, you can’t risk using an outdated system to track your products. SMG3’s innovative mobility and software solutions can help you seamlessly track and manage food and beverage products from farm to table.
Whether you process, package, or distribute food products, SMG3’s mobile technology solutions can help you satisfy federal traceability requirements and keep food fresh and readily available for consumers.
Our solutions are customizable to your specific needs, giving both large and small companies the tools to succeed in a highly competitive industry. SMG3 provides:
In addition, our professional services team works closely with your IT team to keep track of assets, orders, and cases to ensure your users are always productive.
Create tech support tickets and monitor their progress. You can see escalation, communication, closure, and follow-up procedures, making it easy for you to communicate with our services team.
Easily track orders, view and pay invoices, all while concurrently reviewing lead times, shipping, and delivery information.
Find up-to-date manufacturer information on bug fixes, OS updates, security patches, and upgrades.
Learn more about your business with our customized metrics, assets, and inventory reports.
Order additional products from a pre-set list of previously purchased equipment online.
EDGE will create and manage RMA cases, including ticket initiation, shipping directions, and communication with all parties throughout the process.
Obtain a comprehensive list of your company’s assets by serial number, location, warranty information, and contract numbers. We even include spare pool units.
Need more visibility into your food & beverage supply chain?
SMG3 can help give you a fresh approach to managing your products.